Operational Due Diligence

$50M Medical Transportation Provider

The companies are Non-Emergency Medical Transportation (NEMT) providers that collectively service Allentown, PA to the Hudson River, and down through Atlantic City
The targets specifically provide curb-to-curb and door-through-door Basic Life Support (BLS), stretcher, and wheelchair transportation to patients requiring transport to a variety of medical care sources (care visits, dialysis appointments, facility transfers, pharmacy visits, lab testing, family visits, K-12 schooling, etc.)

Provided a comprehensive due diligence report to the sponsor with tangible integration opportunities to assist with investment decisions and underwriting
Supported investor needs with extensive market segment and landscape analysis, target’s market position, operational, licensing, and regulatory maturity, and leadership review and opinion
Reviewed current spend and evaluated future expense estimates and EBITDA impacts
Developed preliminary 100-day plan to detail the execution strategy behind operational initiatives during the first year of new ownership

Provided the target with the findings below to help support their investment decision and buying process:
- Identified immediate need for HIPAA Compliance Program & Cyber Security implementation to manage risk around patient record keeping and data and handling
- Significant EBITDA enhancement potential through operational efficiencies including consolidation and automation of existing tech stack, establishment of shared services to be leveraged across both companies
- Reduction in fuel, supplies, and maintenance costs by in-sourcing fleet management and maintenance and transitioning all fuel spend to Wex fuel program
- Increased asset utilization potential by institutionalizing the hiring & retention policies and procedures across the platform