Integration / Carve-Out

$1B Home Service Franchisor

Background

  • Franchise organization with multiple brands focused on home services
  • Rapidly expanding franchise operations into new brands via acquisition
  • Software division develops/sells software to help franchisees of certain brands operate

Contributions

  • Designed an enterprise-wide chart of accounts
  • Examined revenue calculation and billing operations and developed a plan to move to NetSuite
  • Managed data migration both from legacy systems as well as from the acquired businesses
  • Recommended new staffing structure for Finance and HR
  • Managed software integration
  • Managed and assisted with other tasks, such as transition contractor performance bonds, and setting up a new credit card processor

Results

  • Successfully exited TSA 5 months after close
  • Lead implementation of NetSuite ERP system, allowing for centralized system operations
  • Devised processes to manage financial operations for legacy and acquired operations
  • Sourced and placed a interim to permanent CHRO, who revised employment policies
  • Implemented new payroll system, benefits and 401K plans and providers
  • Successfully onboarded approximately 500 employees